Montgomery Mall Exxon Reviews & Testimonials

The best service and convenience- Wow. Everyone should have the luxury of convenience and confidence in their garage. Montgomery Exxon is the place for me. It's up to you to decide for yourself, but know I rarely rate unless it is a good business with good people who care about their customer.

Cannot recommend this place enough. The staff are exceptionally kind and knowledgeable. Came here to get my car inspected and Chris went out of his way when my car failed inspection to get me for re-inspection. Very professional and timely. Will always come back.

Recently I went here to have our two out of state cars inspected. I swung by early on a Friday morning and they were able to take the first car and start the process right away. They were done in no time with the first car and I swung back by with the 2nd. On the 2nd car there were 3 issues that needed to be addressed. The first two issues they were able to address on the spot and the 3rd required a part to be ordered. When the part came in I scheduled a time and they were able to get the part installed in no time.

George, who I think is the manager there, was really great to work with and did a great job keeping me up to date on the status of the work. In the past I typically had a bias against neighborhood gas station repair shops with a preference to dedicated repair shops. But these guys did such professional work at a reasonable price, and are not far from me, I will definitely be back.

Chris, the Owner, was amazing and completely honest after I took my car to him for a "second opinion." After taking it to an authorized Jeep Service Center for a free recall repair, they told me they noticed $3600 worth of "immediate" repairs I needed on my Jeep. I left them with a detailed inspection report complete with photos, and immediately drove to Montgomery Mall Exxon where they looked at my car and were appalled at how I was blatantly lied to. The photos they included in my report could NOT have been of my car. Everything they said I needed to repair was not true. I am so thankful there are still some honest businesses who don't just see dollar signs when a car comes in for a recall. THANK YOU CHRIS!!!! I will only take my car to Montgomery Mall Exxon for all its repairs.

We received a price from a local Toyota dealership to replace the sway bar & assembly on my daughters ‘08 Camry. It cost me $80 just to have them look at it- & it took them about 10 minutes to diagnose & tell me $1500. Decided to try a ‘hometown garage’. We didn’t tell Chris about the prior diagnosis- just wanted to hear what he found. He provided the same diagnosis, but informed us it could be REPAIRED instead of replaced, at MUCH less the cost. Less than 2 hours later- Chris called that it was ready for pick up. No more bumping and the control and stability is back to normal. THANK YOU, CHRIS! For your honesty, speed and quality work! You now have a loyal customer & we will recommend you to others for sure!

I have been very pleased with my experiences at this shop. As a single mom who doesn't know much about cars, it's so wonderful to find a place that I can trust. They have always been up front and made recommendations for my safety. Chris has been very responsive and thoughtful. Once they even gave me a follow-up call when I told them I was going on a road trip to make sure the vacation went smoothly and that all went well with my vehicle.

Gas and service stations serve many purposes for people. For us, this Exxon station was an oasis after the longest traffic-ridden delay run on I-95 on our way back from the beach in North Carolina. In our moment of need, this special place appeared as the first gas station we could find.

I ran into ask for a bathroom key, and the attendant (sensing the urgency in my voice - that of a father with two bladder bursting children) immediately gave it to me without even a hint of hesitation. The bathroom was in really good condition too. Outstanding even.

Well done Exxon! I highly recommend this rest stop for anyone!

Great service by Chris and the staff at this mechanic shop! I've been bringing my car here for years and they continue to put life back into it to ensure I can truly "drive it into the ground." Very affordable pricing, especially for Bethesda, and Chris is very transparent with what I need and don't need to do.

Great customer service from the beginning to the end. I went to get an inspection for my wife's car and the service was fast and professional. Going back to take my car for an inspection. They were done in 35mins.

Had a repair done to my car yesterday ,the mechanic was knowledgeable and the staff was friendly. Definitely recommend.

Great service by Chris and the staff at this mechanic shop! I've been bringing my car here for years and they continue to put life back into it to ensure I can truly "drive it into the ground." Very affordable pricing, especially for Bethesda, and Chris is very transparent with what I need and don't need to do.

Honest guys. Good location. Plenty of parking. I had a timing belt, battery, water-pump, tune-up, oil change, wipers, and tires replaced by these guys. Fantastic work and great price. Chris the owner was very observant and made some great mechanical suggestions for a car I just bought. The car runs like a top now. I saved a ton of money using Chris and his mechanic and not going to a Toyota dealer. All work was accomplished on time with no surprises. How about that in todays business world? Hands down-5 Stars. Don't throw money away for mechanical/automotive issues at the dealer. See these guys...they do great work. Support your local shop!

Honest auto repair shop. They've saved me thousands by telling me what I should repair now and what to repair later. Jason was refreshing to talk to - always get straightforward recommendations

This location is convenient, professional, and always friendly. I don't usually need to go inside; but when I have, I had a nice interaction with the staff. This location is easy to get in and out off when leaving the mall or driving past in Bethesda. This is my go-to gas station in the area, and there are several next to it.

I had my state inspection done here and the team was fast, friendly, efficient, and thorough -- they even pointed out an oddity the car's previous owner (my husband!) didn't know about. Great job. Thank you!

Once again, this service station saved the day when my car broke down. The owner and head Mechanic are so knowledgeable and polite. They were able to quickly diagnose the problem. I wouldn't take my car anywhere else!!

Stopped here for a fairly easy repair on my Audi A4, the service was fast and friendly. The price was very reasonable as well.

Two years ago, I had my car fan replaced at the Montgomery Mall Exxon Station, in Bethesda, MD. Recently, my car fan stopped working and it was out of warranty. I took it back to Chris, and he called the manufacturer. They agree to replace my old fan with a new one. Chris went the "EXTRA" mile to help me. I just want to "THANK YOU" Chris for looking out for your customers.

I went to the station this morning, my tank was on empty. I traveled all the way from Great Falls Virginia I knew I could not get back without gas. Unfortunately, I left my purse at home with no money in the car. The owner Chris was so nice and gave me five dollars to get home. This act of kindness is unusual and there should be more people like him in the world. I will definitely use the service station even if the gas price was a little higher to support a thoughtful, kind guy.

This past Monday, George and his team at the Montgomery Mall Exxon were great and providing checking out a used Virginia sports car our college-aged son was buying. The seller had a critically tight timeframe as he showed up at opening time 8am sharp because he needed to be done by 10am to be back in Virginia for an 11am business meeting. My husband and I only cared that my son's intended car was properly checked out by this mechanic shop to ensure it was not a bad purchase. George and his team managed both parties expectation deftly... they were fast and efficient, friendly and extremely professional.
The car was checked for its ability to pass Maryland inspection, seller told of the repairs needed and recommended and seller had them done right there. The car got all the services right there at the Montgomery Mall Exxon and in 2 hours my son had a newly car that passed Maryland inspection. The seller got a sale and our son was able to go to Maryland DMV for his license plate and car registration in his name that same day! Everyone was happy!
THANK YOU GEORGE AND MONTGOMERY MALL EXXON!

Love the easy to access location.

I went for an oil change... the staff was very friendly and didn't try to tac on extra charges, which is a huge concern for me and why I stopped going to jiffy Lube. It costs me $75 for synthetic oil change and they kindly topped off my other fluids. Highly recommend if you want a mechanic that's trustworthy

Changed cabin and engine air filter. Good price, quick service.

These guys are the BEST!! I found out I had to drive my car on a road trip at the last minute, and I needed an oil change very quickly. I called them, and they said "bring it right in." The changed my oil, topped off my fluids, checked the air pressure in my tires and I was on my way within an hour! It was such a relief knowing that my car was ready for this road trip. I REALLY appreciated the prompt service given my circumstance. I will only have my car serviced here in the future.

I came in today with a blown out tire, and while they didn't have one to fit- apparently run flat tires are not standard (yeah, won't be putting four of those on again) Chris made numerous phone calls till he found a shop that had one, giving me directions, & going above and beyond. I love that he was concerned about me driving any distance, he didn't want me to damage the tire rim and have even more troubles. A huge thank you to Chris for caring and going the extra mile to help me. Some people really are pretty great! Thank you Chris and the other nice tire guy.

Chris in the repair shop really helped me out! My car battery died at the gas pump just as I was about to leave town on vacation. The mechanic dropped everything and replaced my battery so that I could be on my way. Honestly, I thought I would have to wait a few hours, but the car was ready in about 20 minutes! Thanks so much.

I've been taking my here since I moved to Bethesda in 2005. George is fantastic to work with and has a great sense of humor. I've been given rides to the Grosvenor Metro on several occasions, too. They always fix my car quickly and for a reasonable price. I'm fortunate that this station is within walking distance to my home.

What a fabulous experience! I brought my car here after being given a ridiculously high estimate from my dealership. They took my car right away, made the same repairs at a fraction of the cost, and even gave me a complimentary car wash! Chris, the owner, is professional, respectful, trustworthy and very honest. No BS! George, the head mechanic, is very knowledgeable, polite and a pleasure to do business with. I will take all our cars here for any maintenance issues from now on.

Had an alignment and new tires done here, very helpful staff. In and out in no time, they even gave me a ride to the mall behind them as my car was being serviced.

Needed a patch for a tire. Went to 2 places and was told could not be done. The Exxon did it in 5 minutes for a reasonable price and were very friendly. Will be back.

I took my car in for an inspection today without an appointment. They were able to start work on the car almost right away. Surprise... It failed. But it's OK, because there were simply 3 bulbs out. The service adviser was professional and straightforward and the mechanic (despite being busy) accommodated my schedule by taking in my car almost right away. I ran to Advance Auto Parts and replaced the bulbs and (in less than 15 minutes of coming back to the station) they had me back on my way.

While their gas prices might be high the gentleman in the service bay were very helpful last weekend. I had a tire with a nail in it and they plugged it in a matter of minutes. I was extremely grateful. This was a much more pleasant experience than the one I had at Sears. They said it would take 3 hours! Thanks guys!

Had to have my used new car inspected - I know it needed work. Excellent mechanic and service, prices were fair and done timely. thanks

My son had a flat tire. I called Montgomery Exxon and asked if they could help me. The very polite and kind man who answered the phone said bring it right on in and we'll fix it. I came in ,the gentleman greeted me warmly and had his technician fix the flat tire in a matter of minutes. He put everything back in perfect order. This was an extremely great service experience. I can't tell you how thankful I am to have a local Exxon dealer near us that can provide such great help and great service when needed. Thank you

This gas station has new ownership and has made quite the turn around, clean, free full service at pumps, mechanic shop, inspection station and mostly important friendly staff.